From our kitchen to your door
Every jar is blended and packed by hand in small batches in Moorestown, NJ. Here is exactly how your order gets to you — and what to do if anything goes sideways along the way.
Shipping at a glance
The journey of your order
You place your order
You will get a confirmation email right away so you know we received it.
We blend & pack by hand
Your blends are prepared in small batches in Moorestown, NJ — no warehouse shelves, no sitting around.
Your order ships
Within 2–7 business days, your package is on its way and a tracking email lands in your inbox.
Flavor arrives
Your jars arrive fresh and ready for the kitchen. Time to bring the heat.
Processing time
Orders typically ship within 2–7 business days of being placed. Because every jar is blended and packed by hand in small batches, we don’t keep pre-made stock sitting on shelves — your order is prepared fresh. Business days are Monday through Friday, excluding holidays.
Once your order ships, delivery time depends on the carrier and your location. Delivery timeframes shown at checkout are estimates, not guarantees, and can occasionally be affected by carrier delays or weather.
Shipping rates & carriers
Shipping costs are calculated automatically at checkout based on your order and delivery address, so you always see the exact cost before you pay — no surprises.
We ship with trusted carriers such as USPS, UPS, and FedEx, choosing the best option for your package and destination.
Local delivery
We offer local delivery in the Moorestown, NJ area. For local delivery orders, we coordinate the delivery details with you directly after you order — just mention local delivery in your order notes or reach out to us.
Tracking your order
As soon as your order ships, you will receive an email with your tracking number. You can also view tracking any time from the Track Your Order page, or from your order history if you created an account.
Double-check your address
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrectly entered address — though if something goes wrong, we will always try to help. If you notice an address mistake after ordering, contact us right away; if your order hasn’t shipped yet, we can update it.
Lost or delayed packages
If your tracking shows no movement for several days, contact us and we will open a trace with the carrier. If the carrier confirms your package is lost, we will send a replacement or issue a full refund.
If tracking says “delivered” but you can’t find your package, check with neighbors and around your delivery area first, then contact us within 7 days and we will help track it down. Full details are in our Refund & Returns Policy.
Arrived damaged?
We fix it free. Email us within 7 days of delivery with your order number and a photo, and we will ship a replacement or issue a full refund — your choice. You never need to mail the damaged item back.
Questions about your delivery?
We reply within 24 hours on business days. Check our FAQ or send us a message.